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Responsible gambling
GoodWin is committed to providing a safe and responsible gaming environment for its players. The casino offers various tools to help you control your gaming habits and prevent problem gambling.
Deposit Limits
You can set daily, weekly, or monthly deposit limits to manage your spending. These limits apply immediately and decrease instantly if you want to increase them. However, there is a 24-48 hour waiting period before new limits take effect.
Loss Limits
You can also set maximum loss amounts per day, week, or month. The casino will automatically log out of your account when the limit is reached.
Time-Outs (Temporary Break)
Take a break from gaming with our time-out feature. You can choose to be logged out for 24 hours to 6 months, and your balance will remain unaffected. After the time-out period ends, you'll be automatically reactivated, but there's a 24-48 hour cooling-off period before new deposits are allowed.
Self-Exclusion (Permanent/Long-Term)
If you feel that you need a more permanent break from gaming, you can self-exclude your account for 6 months, 1 year, 2 years, or 5 years. During this time, you won't be able to access your account or place bets.
Support Organizations
GoodWin partners with reputable organizations to provide support and resources for problem gamblers:
- Gamcare (UK/Armenia partnership): Live Chat
- Gamblers Anonymous: Peer support groups available
- BeGambleAware: Resources for preventing problem gambling
- Armenian Mental Health Association: Partners with licensed operators for local support
Remember, responsible gaming is everyone's responsibility. If you or someone you know needs help with their gaming habits, please don't hesitate to reach out to one of these organizations.
GoodWin also encourages players to:
- Set realistic budgeting and spending limits
- Take regular breaks from gaming
- Prioritize self-care and well-being
- Seek support if needed
By working together, we can ensure a safe and enjoyable gaming experience for all.